She procured the material from CHINA and assembly in FRANCE

• Analyze :

It’s a little and family business

She procured the material from CHINA and assembly in FRANCE

Reduction the cost of the raw materials

The market is decreasing because the quality of the raw material isn’t compliance and generate a dissatisfaction of customer.

Change the actual traditional manufacturing=>Automated Manufacturing

The old machines must change before next summer but Naturassise don’t have the budget (150K€), so the company to limit the basic maintenance. The other problem is the last version of document unique isn’t distribute at the team.

In the future, the company would like acquire the plateform for the storage of 2500 Liters of raw material because the rack isn’t poorly dimensioned, but also didn’t have the budget (80K€).

Don’t exist the Department of QSE

III) Reorganize the firm

• Plan of action :

 Meeting with the hierarchy for explain the different problem

 Review the quality of chairs and meet the suppliers and review the important point of call of tender (Logistics Flows (quality of materials raw, solid packaging, expertise))

 Focus customer satisfaction (update the product and develop the new model)

 Review the procurement of material raw

 Review the each competence of employees, create a versatility and evolve the personal.

 Implementation of QSE

(Quality: process of production, control quality, conformity of the product, document quality management, satisfaction customer

Security: Define the organization health and safety policy for the protect the salary and the customer

Environment: Establish an environment management system, respect of policy, implementation of sustainable environment)

The Departement is very important for the company because we manage the subject of the three referential and improvement the customer satisfaction.

 Implementation of the WMS (Warehouse Management system) for improvement and optimize the storage of the product ( Inventory Management, transportation, preparation of goods

 Allocated the budget for the maintenance of the machine. It’s very important for a good production and safety of the employees

 Implementation a corrective maintenance with the services provider in the

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